Why are we getting new meters?

The City of Roanoke has invested in new and improved water meters. These meters will assist with data collection and reduce costs associated with manual monthly meter reading. In addition, the updates provide an improved experience for you, the user!

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1. Why are we getting new meters?
2. When will I get my new meter?
3. Who is installing the meters?
4. How long will I be without water while the new meter is installed?
5. How, and for how long, do I flush out my water lines?
6. Who do I contact if I have questions?