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Posted on: March 16, 2020

City & County COVID-19 Updates

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Updated April 8, 2020:

Out of an abundance of caution and in response to CDC recommendations regarding COVID-19, the Roanoke tennis, basketball and volleyball courts will be closed starting Thursday, April 9. We apologize for any inconvenience this may cause. 


We know there’s a big weekend coming up, but please remember that social distancing remains in effect at all times while enjoying our parks and trails. The Denton County Executive Order specifies that the only allowable use of parks at this time are for walking, biking, hiking or running.


Denton County Executive Order:
“All public or private gatherings of any number of people occurring outside a single household or living unit are prohibited, except as otherwise provided herein. For purposes of this Order, individuals may leave their residence only to perform any of the following “Essential Activities” or “Essential Services”: To engage in outdoor activity, provided the individuals comply with social distancing requirements of six feet, except as family units (for example, walking, biking, hiking, or running). The use of public access playground equipment is prohibited.”


Updated April 7, 2020:

Denton County Extends "Stay at Home" Mandate thru April 30


Updated March 31, 2020:

Denton County Extends "Stay at Home" Mandate thru April 7


Updated March 27, 2020:

Denton County Extends "Stay at Home" Mandate thru March 31


Updated March 25, 2020:

Roanoke City Council Resolution Renewing Disaster Declaration Effective at 11:59 p.m. on March 25, 2020 until 11:59 p.m. on April 15, 2020

The Roanoke City Council voted to extend the amended Mayoral Declaration of Disaster, which includes the "Stay At Home" order. These orders mirror those from the Denton County Executive Order. This order goes into effect at 11:59 p.m. tonight.

Covid flyer - DENTON COUNTY


*Soliciting is also prohibited at this time.


Updated March 24, 2020:

Effective immediately, all City buildings are closed to walk-in public access until further notice. Payments can be made via phone or online (CLICK HERE)


Roanoke City Hall: 817-491-2411

Roanoke Police Department (Non-emergency): 817-491-6052

Roanoke Municipal Court: 817-491-0813

Roanoke Fire Department (non-Emergency): 817-491-2301

Roanoke Permits: 817-490-1308


Updated March 24, 2020:

Denton County Issues "Stay at Home" Mandate effective March 25 at 11:59 p.m. mandates:
  • All individuals currently living within Denton County are ordered to STAY AT HOME or their current place of residence. For the purposes of this Order, residences include hotels, motels, shared rentals, and similar facilities. To the extent individuals are using shared or outdoor spaces, they must at all times as reasonably as possible maintain social distancing of at least six feet from any other person when they are outside their residence. All persons may leave their residences only for Essential Activities, travel to businesses outside Denton County, provide or perform Essential Governmental Functions, or to operate Essential Businesses, all as defined in Section 2.
  • All businesses operating within Denton County, except Essential Businesses as defined in Section 2, are required to cease all activities at facilities located within Denton County. For clarity, businesses may continue operations consisting exclusively of employees or contractors performing activities at their residences (i.e. working from home). To the greatest extent possible, all Essential Businesses shall comply with the Social Distancing Guidelines attached, including maintaining six-foot social distancing for both employees and the public.
  • All public or private gatherings of any number of people occurring outside a single household or living unit are prohibited.
  • Restaurants and beverage bars with or without drive-in or drive-through services and microbreweries, micro-distilleries, or wineries may only provide take out, delivery, or drive- through services as allowed by law.
  • All elective medical, surgical, and dental procedures are prohibited anywhere in Denton County. Hospitals, ambulatory surgery centers, dental offices, and other medical facilities are directed to identify procedures that are deemed "elective" by assessing which procedures can be postponed or canceled based on patient risk considering the emergency need for the redirection of resources to COVID-19 response.
  • Restaurants and beverage bars with or without drive-in or drive-through services and microbreweries, micro-distilleries, or wineries may only provide take out, delivery, or drive- through services as allowed by law.
  • Religious and worship services may only be provided by video and teleconference. Religious institutions must limit in-person staff to ten (10) people or less when preparing for or conducting video or teleconference services, and all individuals must follow the Social Distancing Guidelines, including the six-foot social distancing.

This order will be effective until March 31, 2020, unless extended by the Denton County Commissioners Court or rescinded by the Denton County Judge.


Updated March 23, 2020: 

New executive order from Denton County Judge Andy Eads effective March 23, 2020 at 11:59 p.m. mandates:
  • Restricts all community gatherings across Denton County to 10 people or fewer
  • Orders that the public or patrons cannot occupy bars, lounges, taverns, commercial amusement establishments, bingo halls, theaters, gyms, private clubs, hair and nail salons and barber shops, estheticians and related personal care businesses, spas, massage parlors, tattoo and piercing parlors, tanning salons, residential meeting spaces, event centers, hotel meeting spaces and ballrooms, outdoor plazas and markets, malls and retail stores that do not sell essential household goods
  • Allows the following entities to continue doing business as long as they enforce social separation: grocery stores, stores selling essential household goods, convenience and package stores, pharmacies and drug stores, daycare facilities, medical facilities, non-profit service providers, homeless and emergency shelters, office buildings, essential government buildings, airports and transit facilities, transportation systems, residential buildings and hotels, and manufacturing and distribution facilities. In all such locations, there must always be sufficient space for all people to be six feet apart to control infection. Where possible, a tracking list of individuals present, and their contact information shall be maintained.
  • Restricts worship services for in-person services, provided that staff can work on site to produce audio/video services for transmission to the public.
  • If someone in a household has tested positive for coronavirus, the remaining household members are ordered to isolate at home for a period of 14 days. Members of the household cannot go to work, school or any other community function.
This order will be effective until March 30, 2020, unless it is either rescinded or amended pursuant to applicable law.


Updated March 22, 2020:

Out of an abundance of caution and in response to CDC recommendations regarding COVID-19, the Roanoke skatepark will be closed starting Monday, March 23. We apologize for any inconvenience this may cause.

As a City, we encourage you to enjoy our parks and trails while practicing social distancing and limiting the size of gatherings to no more than 10 people.


Updated March 21, 2020:

Out of an abundance of caution and in response to CDC recommendations regarding COVID-19, park playgrounds and public restrooms will be closed starting Sunday, March 22. We apologize for any inconvenience this may cause. 

As a City, we encourage you to enjoy our parks and trails while practicing social distancing and limiting the size of gatherings to no more than 10 people. 


Updated March 19, 2020:

Click here to view the City of Roanoke, Texas Mayoral Declaration of Local State of Disaster Due to Public Health Emergency.


Click here to view the Proclamation


Updated March 18, 2020:

New executive order from Denton County Judge Andy Eads effective March 19, 2020 at 11:59 a.m. mandates: 

  • Restricts all community gatherings across Denton County to 50 people or fewer
  • Orders the closing of all bars, lounges, taverns, nightclubs, gyms and health clubs, theaters, and entertainment or amusement venues. Restaurants, for now, may remain open for drive‐ through, delivery, pick‐up and curbside service only. Dine‐in service is prohibited.
  • Due to this national public health emergency, President Trump has asked landlords to not proceed with eviction processes at this time. The Office of the Denton County Judge asks landlords to take this into serious consideration during these times of uncertainty.
  • Nursing homes, retirement, short‐ and long‐term care facilities are instructed to prohibit non‐essential visitors from accessing their facilities unless to provide critical assistance or for end‐of‐life visitation.
  • If someone in a household has tested positive for coronavirus, the remaining household members are ordered to isolate at home for a period of 14 days. Members of the household cannot go to work, school or any other community function.
  • This order removes restrictions on delivery times to or from any entity involved in the selling or distribution of food products, medicine or medical supplies in Denton County for the next 60 days.
  • Public and private schools and institutions of higher education are encouraged to update their Multi‐Hazards Emergency Operations Plan as defined by Texas Education Code (TEC) 3.108 at least 72 hours before students return to classroom settings.
This order will be effective until 11 a.m. on March 25, 2020, until it is either rescinded, suspended or amended pursuant to applicable law.


Updated March 16, 2020:

Out of caution and in an effort to follow the recommendations from Denton County in response to the public health emergency declaration stemmed from COVID-19, the City of Roanoke will be making a number of changes to facility hours and operations effective Tuesday, March 17 through Sunday, March 29:

Roanoke City Hall: Remains open at this time. 

  • Utility Billing: Payments via phone, website, ACH withdrawal and drop box use are highly encouraged to reduce social interaction.
    • Issues making an on-time payment will be reviewed on a case-by-case basis. For more information, contact the utility billing office at 817-491-2411.
  • Permits: Applications submitted online and payments via phone are highly encouraged to reduce social interaction.
    • Pre-construction meetings to be held by conference call.

Roanoke Municipal Court: Remains open at this time. 

  • Public court dockets scheduled for March 24, March 26, April 7 will be rescheduled for a later date.
  • Payments via phone and website are highly encouraged to reduce social interaction.

Roanoke Police Department: Remains open at this time.

  • Highly encourage the public to call the station versus visiting to reduce social interaction.

Roanoke Fire Department: Station doors will be closed to the public to protect the EOC.

  • Station tours, CFA, ride-outs, awards banquet all postponed until further notice.

Roanoke Public Library: Closed through Sunday, March 29.

  • Library will exercise a grace-period on returns until further notice.
  • Library drop-box still accessible.

Roanoke Recreation Center: Closed through Sunday, March 29.

  • All scheduled classes/programming canceled.

Roanoke Community/Senior Center: Closed through Sunday, March 29.


Roanoke Visitor’s Center & Museum: Tentatively closed through Sunday, March 29.


Roanoke Public Works:

  • Dumpster closed to the public through Sunday, March 29.


City Parks: OPEN


City Meetings: Meetings of the Roanoke City Council, as well as city boards and commissions, will continue as scheduled. Meeting minutes will be available online.


City Events: CANCELED including Roanoke’s Easter EggAPalooza on April 4 and the Roanoke Roundup on May 2. POSTPONED events include the Evenings on Oak Street Spring concert series and the Roanoke Farmers Market (dates TBD).


Non-City Events: Non-city private events have been canceled through the 1st week of June. Requests to host special events on City property are not accepted at this time.


For more information regarding novel coronavirus activity in the United States, please visit the following websites:



If you have questions, please call the Denton County Coronavirus Hotline at 940-349-2585.

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