Animal Control Services

The Roanoke Police Department, partnered with Keller Regional Animal Services and  the Humane Society of North Texas, is dedicated to helping protect the health, safety, morals and general welfare of both people and animals in our community. We provide assistance with a wide variety of animal-related issues. 

Call 9-1-1 in case of emergency.

Regional Animal Services Center

Monday - Friday

8:00 AM - 4:00 PM

For an immediate animal related response; such as a loose animal or animal bite call:

817-743-4522 

For inquiries about lost pets, questions about pet registrations, requests for traps, or general questions about Roanoke wildlife call:

817-743-4710 

Roanoke Police Department


Anytime outside of Regional Animal Services Center hours call:

817-491-6052

Humane Society of North Texas

To inquire about pet adoptions call:

817-743-4710 


Animal Control

Animal Control provides assistance including:

  • Barking dog complaints.
  • Carcass removal.
  • Impoundments.
  • Investigating animal bites.
  • Investigating dangerous animals.
  • Loose livestock.
  • Ordinance enforcement.
  • Responding to stray animal complaints.
  • Trapping nuisance wildlife*

* No trapping on weekends. If a Roanoke resident utilizes a trap provided by the Regional Animal Services Center, there will not be a charge for the removal and appropriate release/relocation (euthanization, if appropriate) of the animal. If a privately owned trap is used, we currently charge a $30.00 fee.
 

Animal City Ordinances

  • Leash Law

The City of Roanoke has a city ordinance stating that animals shall not be at large within the city limits. The term "at large" is defined as an animal that is not restrained by means of a leash or chain while off the owner's property or not confined to the premises of its owner. Animals at large may be detained by Animal Control. (Ordinance 86-117 adopted June 17, 1986, Article II; Ordinance No. 2020-117, 82, August 25, 2020)

  • Barking Dogs

The City of Roanoke requires that pet owners not allow any dog or animal to disturb the peace and quiet of the neighborhood or the occupants of adjacent premises with loud or unusual barking or howling. If barking persists, contact Animal Services. An Animal Control Officer will attempt to contact the dog owner, inform them of the complaint, and provide them with possible solutions. A citation will be issued for continuous complaints of the same animal. (Ordinance 86-117 adopted June 17, 1986, Article IV, Section 6)

  • Rabies Vaccination

Every owner of a dog or cat 4 months of age or older shall have the animal vaccinated against rabies. All such dogs or cats shall be re-vaccinated at 1 year of age and annually thereafter. Any person establishing residence within the City of Roanoke shall comply with this requirement within 10 days of establishing residency. The owner of the dog or cat shall attach to the collar or harness of the vaccinated animal the serially numbered metal tag. (Ordinance 86-117 adopted June 17, 1986, Article VI, Sections 1, 2, and 3)

  • Required Pet Registration

The City of Roanoke requires that pet dogs and cats be registered with Animal Services. All dogs and cats 4 months of age or older which reside within the City of Roanoke shall be licensed. Cat and dog licenses are issued by Animal Control by submitting a copy of a certificate from a licensed veterinarian showing that your animal has received their rabies vaccination within the preceding 12 months:

  • By mail at 330 Rufe Snow Drive in Keller.
  • By e-mail at animalservices@cityofkeller.com.
  • In person at 609 Dallas Drive in Roanoke, 24 hours a day/7 days a week or at 330 Rufe Snow in Keller, Monday - Saturday, between the hours of 12:00 PM - 6:00 PM.

Pet registrations are now FREE. 

Registration tag shall at all times be securely attached to the collar or harness around the neck of the animal. (Ordinance 86-117 adopted June 17, 1986, Article VI, Section 4)

  • Animal Impoundment

If the Animal Control Officer knows or can determine where a stray animal lives, the owner of the animal will be contacted. If you have lost a pet, you should report the lost animal to the Regional Animal Services Center. Your pet may be waiting for you! 

To inquire if your pet was impounded or determine how to claim your pet, please call 817-743-4710. (Ordinance 86-117 adopted June 17, 1986, Article III, Section 1)

Other Animal Related Information

  • Animal Bites

If you are bitten by a dog or cat, wash and rinse the bite well. Consult a doctor to determine your next course of action. Contact the Regional Animal Services Center to report the bite. Provide officers with the description of the animal that bit you including breed, size and color.

  • Corps Property

Areas in the City of Roanoke border Corps property. On this property, individuals can hunt:

  • Deer
  • Dove
  • Feral hogs
  • Quail
  • Rabbits
  • Squirrel
  • Waterfowl

As a result, hunting can be almost year round. 

  • Wildlife Issues

As development continues to encroach on the remaining open land in Roanoke, wildlife encounters have become more and more common. Roanoke residents and visitors are frequently confronted with a variety of wildlife, including:

  • Armadillos
  • Coyotes
  • Foxes
  • Opossums
  • Raccoons
  • Skunks
  • Snakes

You can obtain more information for all Animal Control ordinances here.