Quality of Service
The Roanoke Police Department is here to serve you, and we welcome your comments. We encourage you to let us know about the quality of service you receive from our employees.
Through the use of this form, you may commend the actions of employees of this department. Verbal commendations may also be given to any department supervisor.
You may also use this form if you believe that the conduct of an employee was inappropriate. This will result in an investigation of your complaint. You may speak directly with someone from the Professional Standards Unit, or you may also request to speak to a supervisor at our police station, located at 609 Dallas Drive.
We also encourage you to send us your suggestions on how we can better serve you.
While the Roanoke Police Department encourages complaints or compliments, it is difficult to conduct an investigation and make a determination based on anonymous information. If you wish to make an anonymous complaint, in order to assist investigators with the most detailed information, please call the Professional Standards at 817-491-8116 or 817-491-6052.